If you want your customers coming back time and time again, you listen to what your customers want. That is keeping them with the same technician for their visits as the years go by. Porsche Norwell has this concept in mind as they manage their service department. It's similar as if you were to stay with the same hair stylist throughout your needs of a haircut as time goes on.
How can you make that experience even better in terms of a key control system? The answer is speed. The time is takes from when the customer hands your team his or her keys to your team handing the keys back after completing a service speaks volume. Time is crucial for any dealership. The KeyMaster will reign in that area for your team. While still keeping the keys secured and locked down, it will produce an efficient manner of receiving/returning keys faster, which will produce the best results for you team.