Service Customers Cars Stolen and Crashed from BMW Dealership

July 23, 2021
2 min read

DOWNERS GROVE - Police reported three customer cars were stolen from a BMW service drive after thieves broke into the dealership and gained access to the keys. A couple of miles down the street, two of the cars collided with each other, totaling one of them. Authorities stated one suspect fled on foot after the collision, and currently, nobody has been taken into custody.

Anyone with information regarding this incident is encouraged to call Westmont Police Department at 630-981-6310 or email

When it comes to security at your dealership, what’s your customer’s perception of your process? Dealers are always looking for ways to improve customer experience, trust, and reviews. When somebody hands you their keys for you to manage in service, how can a key control system help secure your process?

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